XHTML Services and the Future

At Optiem, we are always keeping our eyes out for talent. As the Creative Director I am charged with keeping our work visually appealing, on message, within brand and under budget. We also must be creating pages that are high-quality, cross-browser compatible W3C Valid XHTML with fully realized CSS markup. A tall order for a designer.

We have a great staff here at Optiem, but finding this kind of talent in Cleveland, Ohio has been no easy task. And as I talk to my local counterparts I find that they have similar issues as well. We see great designers, but they have no experience (and in some cases no desire) in coding. And although we are indeed a specialized area of design, there is a constant need for this type of cross developmental thinking. We also see a fair share of developers who would be designers... if only for this little thing called "talent". Not something you can pick up in a Web Design for Dummys book at Borders.

Recently I have seen a lot of these ads for Design to HTML services. One of them that I visited recently (http://www.psd2html.com) offers a complete, validated and fully compatible coding service for as low as $153. That is hard to ignore. Especially, when factoring our relative workloads here, the desire to stay on message and create COMPELLING design, that development of these more mundane parts of a web project can be costly... not only monetarily but also creatively.

This smells a lot to me like the off-shoring did a few years ago. On some levels, it is repulsive and takes away jobs from people right here in Cleveland. Or at least some would argue that. But on other levels, I can see the reason why people would want to buy cheap, clean OVERNIGHT code for their web sites.

In the case of PSD2HTML they deliver the coded page in EIGHT hours. Now frankly, and our clients know this, we have to schedule in time to work on the variety of projects that we work on. So coding up a proof of concept for a client could cost us eight hours of OUR time. I won't get into what that costs our clients, but it is considerably more than $153.

This all leads to the value question. We provide a service to our clients that is customized. And although design to code shops spend specific time on individual projects, they don't know the end client or their specific businesses. I don't know how important that is one the message and design parts are established. But I do know what we do is of value to our customers.

Would we go to a design to code provider for work? I wouldn't rule it out in a pinch... of course that can be said about most things. But I think in general, we like the control we have to make our client sites perform the way we feel they should. And our clients deserve that.

No disrespect to the code for hire guys at all. But you will always be able to find someone to do almost anything cheaper and faster than the next guy... the question is, when does the quality suffer?