Beauty and the Creative Brief

As anyone who spends their days in indentured creativity can tell you, being creative day in and day out, on demand, under deadline, is a very hard thing to maintain. One of the things that we as creatives rely upon is a well written creative brief. A well crafted on can indeed make our work "beautiful".

Recently, I have set about reworking our Creative Brief template here at Optiem. As times change and we adapt new ways of doing things, these documents need maintenance in order to stay up to date with what we do. From specific questions about content management systems to how optimized for search a design should be, there are questions that as designers we need to know in order to produce a quality product for our clients.

Our creative brief document has indeed grown over the years. However we have tried to keep it simple and matter of fact. We rely on the Account Executives or the Project Managers here to complete these documents. And in fact, most of the questions on it are just that.. facts. We have purposely written the document to take out as much of the subjectivity of the person completing it as we can. This is important because unless the client themselves are filling out the document, we can't be sure that we are meeting all of their needs. So the actual questions don't leave much to guess.

Creative briefs are nothing new to the advertising industry. But in my experience, I haven't seen them applied often to the Internet. Be it a web site, email or otherwise. I think that is because most of the web companies are spawned by technology, not by creative. That is alright, but not really an excuse. If you are responsible for taking a client's vague vision of where they want to be positioned visually and with messaging and branding, you need a creative brief if you are going to touch them creatively.

Staying on message, staying on target (audience), and staying in budget are all things that are crucial to the process. Without a document to guide you through these obstacles, you are simply guessing at creative direction.

As a creative director for several years now, I have become pretty good at the guessing process. And often, frankly, the client really doesn't have a firm grasp on what they ultimately want anyway. We are in the somewhat luxurious position of helping them to find that. Branding, messaging, positioning, and creating exciting creative. But doing that in the vacuum without a creative brief document is like driving without a license. Eventually it is going to cost you.

If you aren't using a creative brief document to build your Internet products, I suggest you look into it. At the very least it will help you focus your creative vision. And that will always increase your chances at beautiful design. Write me and I will send you a copy of our document. It could serve as a good place to start for your very own process.

Whats Next? I will talk a little about wireframes (and why I hate them) and why designers should NEVER see them let alone create them. Also, at Optiem we use something called a PDD. Find out what THAT is and how it helps us keep our design work on target.